Information for people using Drug Health Services

For some programs you need a referral, but for others you don't. We usually like to know who your usual GP is and what other workers or case managers you might have so we can work together with them. Our psychologists can see you under Medicare if you are referred by your GP through a 'Mental Health Care Plan'.

• Your Medicare number
• Your medications and how often you take them
• Your doctor's details and pharmacy details
• Any other professionals working with you
• Your history of when you started taking drugs and how much and how long for
• Any legal issues you need to resolve or attend to

Yes we do like to work with your usual doctor to ensure we are not giving you medications that might be dangerous for you, or taking you off medications that your doctor wants you to stay on. If you have issues with this, speak to your counsellor to try to work through the issues.

Yes, there are some programs where you can be visited by nurses or outreach workers in your home; at your doctor's rooms; or some other mutually convenient place. Ask you counsellor if you are eligible.

If you are coming in to stay in one of the residential programs you need to bring enough comfortable clothes to last you for about a week, your toiletries, Medicare card or number, your GP's details and pharmacy details if you are on medication. There are clothes washing facilities so you can wash things if you need to. A small amount of cash can be handy to spend on outings, but keep in mind there is a maximum of $50 allowed. If you smoke, bring in enough cigarettes in sealed packs.

Don't bring in valuable jewellery, iPods, iPads or other personal devices, laptops, or other electrical equipment. There are hairdryers and straighteners for use in the unit if you require. Mobile phones or pagers must be given to staff and will be given back to you upon discharge. No sharp objects such as razors, scissors, and knives are allowed into the unit.

You don't have to tell them if you don't want to. But if you do want us to work with your family or partner or support person, we can involve them in your treatment.

You can still come in as a family without your son/daughter and see a counsellor who can help you through some of the stress of the situation.

No you do not need to tell your employer. If you require a certificate for work you might want to obtain this from your own GP.

Most of the services are free, except the women's residential program which has a small weekly fee. If you are going on the Methadone/ Buprenorphine program you will need to be able to pay for your medications (around $5 per day) at your local participating pharmacy.

If you have other questions not covered here you can call 8345 6682 and ask to speak to the duty worker.