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Legal

Legal Enquiries and Release of Information

Legal Services is Western Health’s point of contact for all third-party requests for information, service of legal documents and other legal enquiries. If you are a patient or medical practitioner seeking medical records for continuing care, please refer to Accessing your medical records page.

Please contact Legal Services with the following requests, documents and enquiries: 

  • Writs, subpoenas, summons, search warrants and service of other legal documents or requests from courts and tribunals.
  • Requests from law enforcement agencies (including Victoria Police), professional regulatory bodies, government departments (including Child Protection) and agencies.
  • Notices to Produce (including AHPRA and VOCAT).
  • Correspondence from the Health Complaints Commissioner (HCC) and Office of the Victorian Information Commissioner (OVIC).
  • Medical reports or medical questionnaires. 

 

Legal Services may be contacted by email at legal@wh.org.au.  

Subpoenas and summonses

Legal Services accepts and prefers electronic service of documents to legal@wh.org.au. If personal service is required, Western Health’s address for service is: 

The Proper Officer 
Western Health 
Legal Services 
Level 4 West 
160 Gordon Street 
FOOTSCRAY VIC 3011 

A patient’s archived hard copy medical record and/or radiology imagining (as applicable), will only be produced to the Court if specifically requested.  

Charges are payable for Western Health’s reasonable expenses to comply with a subpoena or summons. The charges are: 

Legal table

Please provide a copy of the payment confirmation to WH-FinanceDirectDeposits@mh.org.au and legal@wh.org.au for payment made to the following bank account: 

Bank Details: NAB 

Name: Western Health Operating Account 

BSB: 083 170 

Account: 123660703 

Reference: Legal Services (Patient UR) (Cost Centre R1702 Account No: 57051) 

We accept payment by cash or cheque and may issue an invoice upon request. 

Medical reports or questionnaires

Western Health clinicians are not obliged to prepare and provide medical opinion reports or to complete insurance questionnaires on request. These requests are not prioritised.  

We recommend obtaining information about a patient’s medical history by making a Freedom of Information (FOI) request. 

In the case of a life threatening emergency, call 30020.
Emergency

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Acknowledgement of Country

We acknowledge the Traditional Custodians of all the lands and waterways on which Western Health staff, volunteers, consumers and caregivers come together. As we work, learn and grow, we pay our deep respects to the Elders and Traditional Custodians past, present and emerging of the Wurundjeri Woi-Wurrung, Boon Wurrung, Bunurong and Wadawurrung Countries of the greater Kulin Nation. We are committed to the healing of country, working towards equity in health outcomes, and the ongoing journey of reconciliation. Western Health is committed to respectfully listening and learning from Aboriginal and Torres Strait Islander people and we are truly guided by the values of relationship, responsibility and respect.