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Aged Care Assessment Service (ACAS)

The Aged Care Assessment Service (ACAS) is a free, independent service that assesses the care needs of frail older people and connects them with appropriate support.
A young person holds an elderly person’s hands with care

What we do

The Aged Care Assessment Service (ACAS) is made up of health professionals including nurses, social workers, occupational therapists, physiotherapists and geriatricians. 

It is an independent assessment of physical, medical, psychological, environmental and social needs of frail older people. The service helps with access to available care services appropriate to their needs. 

There is no cost for an ACAS assessment. An appointment will be made for a home visit to take place. If the client is an inpatient and an Aged Care Assessment is required, it will be conducted in hospital. Carers and family members are also included as part of the assessment.

Services and facilities

The service determines the eligibility for a range of Australian government subsidised services. These include: 

  • residential aged care
  • residential respite
  • home care packages
  • flexible care.

Who this service is for

Western ACAS services a diverse group of clients, including frail older people. Aboriginal people and/or Torres Strait Islanders are eligible for an ACAS assessment from 50 years of age. Interpreters will be used where necessary.

Areas we service

ACAS Regions & Local Government Areas covered: 

  • Brimbank
  • Hobsons Bay
  • Maribyrnong
  • Melton
  • Wyndham 

Referrals

All referrals for ACAS assessments can be made via My Aged Care:

Phone: 1800 200 422

Online: www.myagedcare.gov.au

Opening hours

Days and times: Monday to Friday 9am–5pm.​ 

Contact

Place/Role: Head of Unit: Dr Claire Long 
Phone: 03 8345 7860 
Fax: 03 8345 6394​ 

In the case of a life threatening emergency, call 30020.
Emergency

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Acknowledgement of Country

We acknowledge the Traditional Custodians of all the lands and waterways on which Western Health staff, volunteers, consumers and caregivers come together. As we work, learn and grow, we pay our deep respects to the Elders and Traditional Custodians past, present and emerging of the Wurundjeri Woi-Wurrung, Boon Wurrung, Bunurong and Wadawurrung Countries of the greater Kulin Nation. We are committed to the healing of country, working towards equity in health outcomes, and the ongoing journey of reconciliation. Western Health is committed to respectfully listening and learning from Aboriginal and Torres Strait Islander people and we are truly guided by the values of relationship, responsibility and respect.