Reframe Your Response (virtual reality training)

“Up to 95% of healthcare workers have experienced verbal or physical assault at work.” – WorkSafe Victoria

Reframe Your Response is an award-winning virtual reality (VR) training program developed by Western Health. It supports healthcare workers to handle challenging situations involving occupational violence and aggression (OVA).

What the training involves

Using immersive VR technology, this program:

simulates real hospital scenarios where aggression may occur
combines theory with hands-on, practical demonstrations
shows situations from the patient’s perspective
helps staff learn how reframing their response can defuse conflict and improve safety.

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Why it works

By engaging in both the mind and the body, VR training helps build:

confidence in responding to aggressive behaviour
empathy towards patients and colleagues
safer outcomes for everyone involved.

Find out more

To express your interest or request more information about Western Health’s virtual reality training package, please contact:

James Kolozsi

Director of Safety Risk and Emergency Management

Email: james.kolozsi@wh.org.au

Award recognition

Reframe Your Response was developed by Western Health and recognised as a WorkSafe Victoria Award Winner in 2021.

In the case of a life threatening emergency, call 30020.