Family violence support
Western Health is committed to providing support for victims of family violence. If you are experiencing family violence or domestic violence, you are not alone. Help is available – both at the hospital and through a range of support services.
If someone is in immediate danger, call triple zero (000) and ask for police.
What is family violence?
Family violence is any behaviour that causes fear, harm or control over another person in a family, home or intimate relationship. It can include:
- physical harm
- emotional or psychological abuse
- verbal abuse
- financial control
- sexual abuse
- threats or intimidation
- stalking or monitoring.
Family violence can affect people of all genders, ages and backgrounds.
How we can help
If you’re a patient or visitor at Western Health and need support, please speak with one of our staff members.
Our professional team can:
- listen without judgement
- help you access support services
- involve social workers and interpreters if needed
- assist with safety planning and referrals.
Support services available
Our staff can connect you with the following services, or you can contact them directly.
Victoria’s family violence support service.
Phone: 1800 015 188 (24 hours a day, 7 days a week)
National sexual assault and family violence counselling.
Phone: 1800 737 732 (24 hours a day, 7 days a week)
The Orange Door
Help for people who are experiencing family violence or who need support with the care and wellbeing of children and young people.
Western Melbourne: 1800 271 045
Brimbank Melton: 1800 271 046
Find an Orange Door near you.
Mon-Fri, 9:00 AM-5:00 PM
Aboriginal community-controlled organisation helping Aboriginal women and their children live free from violence.
Phone: 1800 105 303
Helping women experiencing family violence, separation and divorce to find safety and access legal advice.
Phone: 1800 133 302
Community Legal Centres
Provide free, confidential legal help.
No to Violence
A men’s referral service dedicated to ending male family violence.
Phone: 1300 766 491 (24 hours a day, 7 days a week)
Safe and Equal
Connecting you to specialist family violence support services in Victoria.
Elder Abuse:
Seniors Rights Victoria 1300 368 821 (Ring and select option 1)
Better Place Australia 1800 639 523
Kid's Helpline 1800 55 1800
24/7, Every day and night.
Specialist LGBTIQ+ services:
The Rainbow Door - 1800 729 367 (Text 0480 017 246)
10:00 AM-5:00 PM every day
Specialist Multicultural Service:
Services for women and gender non-binary people from migrant and refugee backgrounds.
Intouch Multicultural Centre Against Family Violence 1800 755 988
Mon-Fri, 9:00 AM-5:00 PM
Specialist Sexual Abuse Services: