Skip to main content

eHealth Gateway

Breast Care Shared

Updates to the eHealth Gateway - Pulse Messaging System

In recent years Western Health has implemented a new eHealth Gateway service and many practices in our catchment signed up to receive nofications electronically. Since acquiring the Pulse secure messaging system, the system is no longer supported and is now end of life.

Clinics who originally signed up the sytem are still able to receive notifications electronically however, if any of these clinics upgrade their IT infrastructure or experience any issues with the Pulse system, we are unable to provide support for these changes/issues and these clincis will be required to revert back to the use of fax for communication.

At this time, we are unable to set up any new clinics to the Pulse system, all clinics will receive communication via fax.

In the case of a life threatening emergency, call 30020.
Emergency

© Copyright 2025 Western Health
All rights reserved

Acknowledgement of Country

We acknowledge the Traditional Custodians of all the lands and waterways on which Western Health staff, volunteers, consumers and caregivers come together. As we work, learn and grow, we pay our deep respects to the Elders and Traditional Custodians past, present and emerging of the Wurundjeri Woi-Wurrung, Boon Wurrung, Bunurong and Wadawurrung Countries of the greater Kulin Nation. We are committed to the healing of country, working towards equity in health outcomes, and the ongoing journey of reconciliation. Western Health is committed to respectfully listening and learning from Aboriginal and Torres Strait Islander people and we are truly guided by the values of relationship, responsibility and respect.